Welcome and thank you for your interest in kalvie.com (“Site”, “Website”, “Kalvie”) an online services platform operated by Plato Academia Ltd. (“Plato Academia”, “we”, “us”, “our”, “Kalvie”). We know you trust us to help with your homework and we want you to know that you can trust us with your personal information.
When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below:
We collect Personal Data from you when you voluntarily provide such information such as when you register for access to the Services (for example, name, email address, and country of residence), use certain Services, contact us with inquiries or respond to one of our surveys.
When you interact with Kalvie through the Site or Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. We may store such information itself or such information may be included in databases owned and maintained by Kalvie affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Kalvie Service. Also, in an ongoing effort to better understand and serve the users of the Services, we often conduct research on our customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analysed on an aggregate basis. Kalvie may share this non-identifiable and aggregate data with its affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. Kalvie may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Our Service may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Service. If you choose to enable our location features, your location information may be publicly displayed within the Service. Please keep in mind that other users can see this information about you, and they may use it or disclose it to other individuals or entities outside of our control and without your knowledge. Your location information may be subject to abuse, misuse, and monitoring by others, so please be careful if you choose to enable location functionality. We may also use your location information in an aggregate way, as described above in the “Aggregated Data” section.
Kalvie and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users and to improve the Services. Kalvie and its Related Companies may use this information to communicate with you regarding the Services or to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to “opt-out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. Note however that as user of the Service you cannot opt-out of some administrative communications that are reasonably necessary to the Service, such as billing or service notifications.
Kalvie is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Some of the third parties to whom we may disclose or transfer personal information, may be located outside your country of residence and countries we are physically located (“Third Party Countries”) and personal information may therefore be disclosed, transferred, stored (including electronically) or processed in these Third Party Countries for the purposes described herein. By accessing or using our services or otherwise providing information to us, you specifically consent to the processing and transfer of your personal information in Third Party Countries. Any personal information which is disclosed, transferred, stored or processed in Third Party Countries, may be subject to legal requirements in those respective countries applicable to Kalvie or the applicable third parties.
We strive to maintain personal information in as accurate, complete and up-to-date a form as necessary to fulfill the purposes for which it was collected. We protect personal information by security safeguards appropriate to the sensitivity of the personal information, regardless of format. Our security safeguards include premises security and restricted access to files containing personal information. Depending upon the information under our control, we also use technological safeguards such as security software and firewalls to prevent hacking or unauthorized computer access, internal passwords and security policies. We use industry best practices to keep any information collected and/or transmitted to the Supported Platforms or Third-Party Apps secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data.
In addition, Kalvie uses third-party vendors and hosting partners such to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. These vendors have been selected for their high standards of both physical and technological security.
Kalvie does not store credit card details on its servers. In the unlikely event that you experience unauthorized use of your credit card, promptly report the fraudulent activity to your credit card company. Please check with your credit card company to verify specific terms and conditions relating to fraudulent activity.You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via the Services whilst it is in transit over the Internet and any such submission is at your own risk, and this risk is specifically disclaimed in our Terms.
If you are a Logged-in User, it is advisable that you logout of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if you use a shared computer or device.